Internet Privacy Policy – As of August 15, 2012

Triphelpmate publishes this Internet Privacy Policy to inform you of our practices concerning the collection and use of information you provide us through interactions with this website. This policy is not applicable to information gathered by other methods or controlled by other agreements.

How We Collect Information

Triphelpmate collects personal information in a variety of ways, including when you register with Triphelpmate on this website, when you subscribe to Triphelpmate services through this website, when you use Triphelpmate products or services via the website, when you visit Triphelpmate websites or the  websites of, and when you enter Internet-based promotions or Sweepstakes sponsored or administered by Triphelpmate/Philtravelclub.

User Registration

When you register on our website, we ask for and collect partial or full information such as your name, email address, birth date, gender, zip code, contact number. Once you register with Triphelpmate and sign in to our services, you are not anonymous to us.


Users may elect to participate in a variety of Triphelpmate e-letters (email services), ranging from daily news to supplier hot specials. Triphelpmate collects personal information in connection with the registration for and use of such services.


Users may elect to participate in promotions and/or promotional contests that Triphelpmate may conduct from time to time on behalf of its clients. Triphelpmate collects personal information in connection with user registration for and participation in such promotions and contests.

Events and Virtual Tradeshows

Users may elect to participate in Tradeshows and Events that Triphelpmate conducts from time to time. Triphelpmatecollects personal information in connection with user registration for and participation in such programs.


“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Triphelpmate or its advertisers may send a cookie to your computer through your browser. Triphelpmate uses cookies to track page requests and the duration of each user’s visit and the use of cookies allows us to provide a user’s browser with information tailored to the visitor’s preferences and needs and to also streamline the user’s visits to our website. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you choose not to accept cookies, your experience at our website and other websites may be diminished and some features may not work as intended.

IP Addresses

Triphelpmate automatically receives and records information on our server logs from your browser, including your IP address, Triphelpmate cookie information, and the website page you request. Triphelpmate uses this information to help diagnose problems with our servers, for system administration, and to examine our website traffic in aggregate.The information may be collected and used to improve the content of our Web pages and to customize content and/or layout for each user.


If you are purchasing something from an Triphelpmate website, we need to know personally identifiable information such as your name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. This information may also be used by Triphelpmate to notify you of related products and services. Credit card information will not be shared or sold to unaffiliated third parties for any purpose without your express permission, except as necessary to process the transaction.

Use of Information

If you elect to provide us personal information, we use it primarily to deliver the service you requested. Triphelpmate may use personal information in a variety of ways including the following:

o   Triphelpmate may use personal information to collected through its website to send out targeted email promotions on behalf of its advertisers and industry partners.

Triphelpmate may combine information about you that we have with information we obtain from business partners or other companies in order to better deliver products and services that may be of interest and benefit to you.

o Triphelpmate may use personal information to contact users regarding renewing subscriptions to Triphelmate services and products.

o Triphelpmate may use personally identifiable information to send notification of Triphelpmate’s or Philtravelclub’s products and services by such methods as email and/or postal mail.

o If you provide financial information, we use that information primarily to verify your credit and collect payments for your purchases, orders, subscriptions, etc.

o Triphelpmate may send product announcements or special edition e-letters to online registrants.

o Triphelpmate occasionally conducts subscriber and/or user surveys to better target our content to our audiences. The aggregated information collected is sometimes shared with our advertisers, however, we will do not share specific individual information with a third-party.

o Triphelpmate operates several websites featuring its travel-related content and services. Triphelpmate may share personal information collected from users of its websites internally across these websites to better serve its users.

Triphelpmate has numerous products and services and therefore numerous email and promotion lists. In an effort to allow users to tailor their participation in Triphelpmate services and promotions, Triphelpmate provides users the ability to choose specific lists or products of interest and opt-out options are product and use/list specific. All email promotions sent from Triphelpmate/PhiltravelClub provide an opt-out link at the bottom of the email pursuant to which users can opt-out of specific products and promotions. If you receive one of these emails and wish to unsubscribe please follow the instructions given in each email.

From time to time we may use customer information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes to our website.

Sharing of Information Collected With Third Parties

In general, Triphelpmate/PhiltravelClub does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:

o  When you register for a contest, event, virtual tradeshow, or other promotion that is sponsored by a third party, the third party will be provided personally identifiable information unless otherwise posted in connection with the promotion.

o  Triphelpmate/PhiltravelClub may from time to time share personal information such as email addresses with trusted third parties who deliver content that is likely to be of interest to the user and subject to opt-out obligation on the part of such third party.

oWe may share personal information where we have a good faith belief that such action is necessary to comply with a judicial proceeding, a court order, or legal process served on Triphelpmate/PhiltravelClub, or to establish or exercise our legal rights or defend against legal claims.

oWe may share such information where we have a good faith belief that it is necessary in order to investigate (or assist in the investigation of), prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Triphelpmate/PhiltravelClub‘s terms of use, or as otherwise required by law.

o If Triphelpmate/PhiltravelClub is acquired by or merged with another company, we will transfer information about you to this other company in connection with the acquisition or merger.

Discussion Groups

Discussion groups are available for our users on our websites. Participants should be aware that information disclosed in these discussion lists is made available to all members and thus becomes public information. We suggest that you exercise caution when deciding to disclose any personal identifiable information in such discussion groups. 
Triphelpmate/PhiltravelClub is not responsible for the personally identifiable information you choose to submit in these forums.


Users may elect to participate in user forums to exchange information relevant to and of interest to
Users of the website. To participate in the forums, users will be required to submit information such as a public username, identifying picture or image, areas of expertise, biographical information, and other similar personally identifying information. Your forum username, number of posts, date and time of your post, areas of expertise, and uploaded picture or image will be publicly available to Users of the website. In addition, and other information designated by you in the registration process for public display will also be available to any User of the website.


This website takes commercially reasonable precautions to protect your personal information. When we transfer and receive certain types of sensitive information such as credit card and payment information, we re-direct users to industrystandard SSL (Secure Socket Layer) encrypted servers. As a result, sensitive data you submit to our website such as credit card and payment information is transmitted securely over the Internet.


Triphelpmate/PhiltravelClub is not responsible for any breach of security or for any actions of any third parties that receive the information. Triphelpmate/PhiltravelClub also links to a wide variety of other sites and contains advertisements of third parties. We are not responsible for their privacy policies or how they treat information about their users.

About Children’s Privacy

This Triphelpmate website is not intended for use by children and Triphelpmate
does not knowingly collect information from children. You must be 18 years old to access or use this site.

Update/Change Your Data

To update your email address or change your email preferences please contact

Changes to this Privacy Policy

Triphelpmate reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the website. Any such change, update or modification will be effective immediately upon positing on the website. Users will be informed of changes to this Privacy Policy via the “updated as of” link on the Triphelpmate website.

What Else Should I Know About My Privacy When Online?

The Triphelpmate website contains many hyperlinks to other websites. The Triphelpmate website also contains advertisements of third parties. Triphelpmate is not responsible for the privacy practices or the content of such third party websites or advertisers. Triphelpmate does not share any of the individual personal information you provide Triphelpmate with the websites to which Triphelpmate links, except as stated elsewhere within this Privacy Policy, although Triphelpmate may share aggregate data with such websites (such as how many people use our Site).

Please check with those third party sites to determine their privacy policy. When Triphelpmate embeds third party content into one of it’s Triphelpmate web pages, Triphelpmate will use reasonable efforts to advise our users that they have exited an Triphelpmate operated website and are entering a third party controlled website. Customers/users should read and understand any privacy policy noted on
all third party websites.

Please keep in mind that whenever you voluntarily disclose personal information online – for example through email, discussion lists, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal
information. Please be careful and responsible whenever you’re online.

Your California Privacy Rights

Under a provision of California law, a California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an opt-out or opt-in choice for use of your personal information by third parties for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.

Because this Site is intended for use on a business-to-business basis, this provision of California law will not apply, in most cases, to the information collected.

To the extent an California resident using this Site for personal, family, or household purposes seeks information covered the law, this Site qualifies for the alternative option. As stated in our Privacy Policy, users of the Site may opt-out or opt-in to the use of your personal information by third parties. Therefore, we are not required to maintain or disclose a list of the third parties that received your personal information during the preceding year for marketing purposes. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt-in to such use when you provide personal information on the Site. Please note that whenever you opt-in to receive future communications from a third party, your information will be subject to the third party’s privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact the third party directly, as we have no control over how third parties use information. You should always review the privacy policy of any party that collects your information to determine how that entity will handle your information.

California residents who utilize this Site for personal, family, or household purposes may request further information about our compliance with this law by e-mailing You should put the statement “Your California Privacy Rights” in the subject field of your email. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this email address.

Your Consent To This Policy

By using our website, you consent to the collection and use of information by Triphelpmate as specified in this policy. Please also note that your use of the website is governed by the Triphelpmate Terms and Conditions. If you do not agree to the terms of the Privacy Policy or the Terms and Conditions, please do not use the website, products and/or services.

Please send any questions about Triphelpmate privacy policy at


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